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FAQs

 DO YOU HAVE A SHOP?

yes we have a shop in dingle, co. kerry.

HOW DO I SEARCH FOR A PRODUCT?

There are a number of ways you can search for a product until you find exactly what you're looking for.

The most relaxing way to shop with us is to browse through the categories on the left top of the web-page and then refine what you are looking for by clicking on each section, spilt into either product types (i.e. jackets, long sleeve shirts).

if you know exactly what you want, just type in the name/code of the product  into our search facility [top right of the Website] and we will find you everything related to your specific search.

Once you have found what you want, click 'add to shopping cart', and when you're done shopping, follow the on screen instructions to fill in your payment and delivery details. Easy. Don't forget to check out our clearance section as it can be a good opportunity.

 

I HAVE SEEN A PRODUCT BUT IT NO LONGER SEEMS TO BE IN STOCK

it is really a big disappointment when you decide to buy a product that you have seen beforeand and when you go to buy it it is out of stock. 

However, some of our most popular exclusive degisnes will run out very quickly so you do need to be quick and get it before someone else does. As we try to keep our collection fresh, we add many new items every month so you might just find something similar to the one you were looking for.

Try browsing through our categories on the left of the web-page and then refine the type of item you are looking for by clicking on each of the sub-sections.

Alternatively, you can type in the name/code of the product into our search facility [top right of the Website] and we will find you everything related to your specific search.

HOW DO I RETURN AN EXISTING ITEM?

As dingle shirt co. online shop, we aim to provide a Returns service that is totally hassle-free for you.

From receipt, you have 28 days to decide if you want to return any item(this include all sale items) within your order. Just fill out the Returns Form enclosed with your order. as a customer you make your own arrangements through any postal carrier.

Please note it is very important that when you return an item, we know the order number it relates to, your details and whether you want a refund or an exchange. Without these details we won't be able to take the action you want us to.

It can take up to 7 days for us to receive your return, depending on which postal service you use. However once we receive them, we will inspect and process the products within 48 hours to ensure you receive what you want as quickly as possible.

So you are kept informed, we will send you an email confirming the action we have taken, as soon as we are confident the products are in their original condition, packaging and the return has been allocated to your dingle shirt co. account.

Any refund will automatically be issued to the card used to make the original purchase and in the event, we are unable to provide a suitable replacement we will automatically refund you and let you know by email.

In all cases, the items returned must be in their original condition. All goods will be inspected on return and any item in unsuitable condition will be sent back to you.

For more information you can visit our returns policy.